Dr. Cruz was born in Shanghai, China and grew up in Hong Kong. After school, he took a job as an insurance agent, gradually working his way up to vice president of the U.S.-based company Sentry Insurance. In 1978, he became the founder and president of his own insurance business, ACANDA International Ltd., a company that remains active in Hong Kong today.
One of the first Dale Carnegie instructors anywhere to teach courses in Chinese and a recipient of the prestigious Dale Carnegie Leadership Award, Dr. Cruz has used his speaking talents throughout his career — perhaps most notably with a stint as a news anchor for the television station HKTVB in Hong Kong.
Dr. Cruz moved with his wife and two daughters to the United States in 1983 and became a United States citizen in 1989. A knack for computers and personal finance landed him a long-term position at Intuit Inc in San Diego where he was a developer for the popular program TurboTax.
Dr. Cruz holds a BS degree in Information Systems, an MBA in Technology Management, an MA in Human Behavior, and a Ph.D. in Applied Management and Decision Sciences. His research interest is Knowledge Management.
Presenter for the Following Session
- Problem-Based Learning for Capstone Project Teams: Sharing Research Findings
The inspiration for conducting case study research aligns with successfully tutoring adult learners to become problem solvers and critical thinkers, ready for technology challenges of the professional business world. Knowing how to think about and solve problems is a skill needed by technology professions. The research followed on the paper presented by Lauridsen at TCC in 2012. Problem-based learning (PBL) is an ideal protocol for facing the challenge.