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  • Irrashaimase! … Online Japanese for Hawaii Retail

    Over 25% of the customers of a particular Hawaii-based clothing retail company are from Japan. Surprisingly, only a handful of staff can speak conversational Japanese. The participants of this study are retail store staff members that interact with Japanese customers on a daily basis. Meeting synchronously face-to-face for a language class is very difficult because these participants have sporadic business schedules.

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